Job Description

Role Overview

The Security Sales Consultant is responsible for new customer acquisition, following up on sales leads, and closing sales for installation projects across commercial, small‑business, and residential markets. This role includes conducting on‑site security assessments, developing tailored solutions (hardware, software, monitoring, and AI/video solutions), preparing and presenting proposals, and ensuring a smooth handoff to Engineering/Project Management and Operations for successful deployment and ongoing service. The Consultant will act as a trusted advisor to clients, delivering excellent customer service and building long‑term relationships.

Key Responsibilities

· Generate new business through company leads, prospecting, networking, referrals, and targeted outreach (including some door‑to‑door or in‑person canvassing where appropriate).

· Qualify leads, schedule and conduct on‑site walkthroughs and security assessments to document requirements and recommend solutions.

· Create accurate job cost estimates, detailed proposals, and formal sales presentations (iPad/app, slide decks, video, and product demos).

· Demonstrate products and explain features, benefits, pricing, availability, and options; escalate technical inquiries to Engineering or Technical Support as needed.

· Manage CRM records: enter and maintain customer/prospect data, leads, opportunities, and sales activity.

· Prepare and submit sales contracts, purchase orders and related documentation; complete expense reports in a timely manner.

· Coordinate with Project Coordinators, Installation/Service teams, and Customer Service to schedule installations, track project status, and ensure all project steps are completed and documented.

· Monitor project budgets, identify variances, and communicate updates to internal stakeholders and customers.

· Provide post‑sale customer support to promote retention, loyalty, referrals, and upsell opportunities.

· Maintain strong product knowledge—especially video technology and AI applications—and track market and competitor activity.

· Represent the company at industry events, trade shows, and networking organizations (e.g., BNI, Chambers of Commerce).

Qualifications

· Minimum 2 years of sales experience required; 3+ years preferred. Demonstrated success in closing installation or services sales is highly desirable.

· 2–3+ years' experience in the electronic security industry strongly preferred (alarm systems, access control, IP video, monitoring services).

· High school diploma or GED required; technical or industry certifications are a plus.

· Strong sales, presentation, and negotiation skills; comfortable delivering technical and business value to diverse stakeholders.

· Excellent relationship‑building, verbal and written communication, and customer service skills.

· Proficient with CRM systems, proposal tools, and common office software (email, spreadsheets, slide creation).

· Technical aptitude and understanding of electronics and networked security systems preferred.

· Time management and scheduling skills; ability to develop objectives and manage personal performance.

· Reliable transportation and valid driver's license required. Ability to travel locally as needed.

· Ability to pass a pre‑employment drug test and background check. Ability to obtain industry required credentials/certifications (state/region permits or industry cards).

Work Requirements

· Regular field work with local travel to customer sites; occasional evening or weekend meetings may be required for customer availability or networking events.

· Must be able to perform site walkthroughs that may require climbing ladders or accessing equipment locations (physical fitness appropriate to fieldwork). 

EEOC Statement

SEi provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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